Profile
LO1: Curate information for user guides and training materials of infrastructure administrative activities to meet Service Level Objectives
LO2: Manage infrastructure configuration and support activities for secure and reliable systems
LO3: Diagnose underlying technical problems causing disruptions guided by Observability
LO4: Create plans for infrastructure upgrades and propose improvements based on user needs
LO5: Manage technical issues within an agreed timeframe utilizing Site Reliability Engineering, Incident Response Management and Problem Management
LO6: Implement tests of infrastructure systems to evaluate the impact of potential upgrades and updates using Chaos Engineering
What You'll Learn
LU1: Service Level Objective is the Proxy for Customer Happiness
LU2: Building Secure and Reliable Systems
LU3: Full Stack Observability
LU4: Using Platform Engineering and AIOps
LU5: SRE and Incident Response Management
LU6: Chaos Engineering
Minimum Entry Requirement
- Language and literacy proficiency level:
Minimum 3 GCE 'O' Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
- Target age group:
21-65 years old
- Required years of experience in relevant domain;
Minimum of 1 year of working experience
- Minimum education level:
Minimum 3 GCE 'O' Levels
- Other relevant details on entry requirements:
Candidates must already have achieved Site Reliability Engineering Foundation certification to attend the course
Positive Learning Attitude
Enthusiastic Learner