Profile
This unit define the competency required to measure current process capability and identify areas for quality improvement (ICT-DIT-3011-1.1).
What You'll Learn
ICT-DIT-3011-1.1
Ability 1 Measure quality of current processes using appropriate tools and techniques
Ability 2 Collect relevant data on current process capability to identify quality lapses and possible areas for improvement
Ability 3 Provide clarifications on quality-related processes and tools to relevant stakeholders
Ability 4 Apply estabblished infrastructure, processes and systems to identify and highlight lapses or deviations from required quality standard
Ability 5 Support communication and implementation of changes to business processes in line with objectives of quality management infrastructure
Ability 6 Maintain quality management infrastructure
Minimum Entry Requirement
Knowledge, Skills & Experience
- Prior knowledge of DevOps, which can be achieved by attending:
 IBFIT24 Fundamentals of DevOps / NICF036 DevOps Foundation
- It is recommended that participants have prior working experience or knowledge in IT software development or IT industry operations.
Hardware & Software
This course will be conducted as a Virtual Live Class (VLC) via Zoom platform. Participants must have a laptop or a desktop with "Zoom Client for Meetings" installed. This can be downloaded from https://zoom.us/download