Retail (sf): Product Advisory L1 (aop)

• Classification of products
• Categories of products
• Types of products
• Different brands of products offered by the store
• Country of origins of products
• Information on competitors' products
• Types of customers
• Types of customer requirements
• Ways to establish customers' requirements on products
• Organisation's promotional activities
• Organisation's price lists of products
• Organisational procedures in relation to providing advice on products to customers

What You'll Learn

Stay up-to-date on product features and knowledge and advise and inform customers of usage and care of products or services.