Profile
LO1:
The trainee will be able to promote effective sales habits in sales team to improve team productivity.
LO2:
The trainee will be able to review business environment to revise sales target
LO3:
The trainee will be able to create and present a Sales Plan to drive sales
LO4:
The trainee will be able to recommend a customized PSC method according to business needs to increase sales.
What You'll Learn
Our course seeks to address these obstacles by diverging from the usual emphasis on "pros and cons" or "benefit to customer" type of sales pitches that are prevalent sales practices and focus on sales strategies and techniques that are concentrated on identifying the correct audience to make sales to, as well as the sales techniques required to create a personalized sales experience.
This course aims to equip (aspiring) sales staff with questioning and listening skills; these skills enable the salesperson to be more attentive to customer needs. This is important if the salesperson wants to identify if the customer is a good fit for the product/service, and also important in assuring the customer of the salesperson's sincerity as well as giving the feeling of personalized sales experience.
Also, before actual sale takes place, it is important to identify the correct customer. Hence, analytical skillsets to review business environment and revise sales targets is important so that the correct customer is identified for the correct product. Then, Sales planning and driving sales will include plans needed to support the sales and any advantage to be taken when making sales.
Finally, our "Probe, Support, and Closing" techniques will replace the outdated "hard-sell" techniques.
Minimum Entry Requirement
Applicants should preferably be:
- Have at least GCE 'N' level education
- Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Workplace Literacy Level (WPL Level 5)
- have a least 2 years of relevant industry experience