PWM-Retail: People and Relationship Management Level 3

This course is only for the low wage workers in the PWM-Retail Sector.

Ability to manage a diverse service environment that promotes inclusiveness, build team cohesiveness and diversity challenges and opportunities that may have implications on service delivery

What You'll Learn

• Build team cohesion
• Promote inclusiveness
• Manage diversity challenges and opportunities and may have implications on service delivery

Minimum Entry Requirement

N or O levels

Have 3 years of supervisory experience in a service-related capacity

Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 5.