Manage Cross Functional and Cuturally Diverse Teams

"On completion of this unit, participants will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work

environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by

establishing an effective communications system, and employing effective strategies in communication and conflict resolution."

What You'll Learn

"Participants will learn the competencies to perform the following:

• Assess diversity issues that have implications on a work team working towards common goals and objectives
• Align diverse work teams towards common goals and objectives
• Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy
• Establish a positive work culture in a diverse work team
• Moderate diverse perspectives and opinions across team members from

different disciplines and cultures

• Establish a system to facilitate communication among members within a

diverse work team"