Workplace Communication (Level 2)

The course is designed to equip learners with the knowledge of basic communication skills to develop and maintain positive relationships and mutual trust within the workplace.

Learners will learn about effective communication, barriers to communication, social and cultural differences that impact communication, and how to apply appropriate communication styles.

What You'll Learn

WSQ in Effective Communication is a level 2 certificate under Workplace Communication TSC. Upon completion of this course, learners will be able to:

• understand the fundamental of effective communications
• apply appropriate communication styles and approaches when in different settings and with different audiences
• communicate effectively at the workplace

Minimum Entry Requirement

• No prior industry experience is required.
• Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent.
• To counsel and advise applicants who did not meet the entry requirements that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.
• Attitude: engaged and ready to make a difference in the workplace, values learning and open to be upgraded with new skills, and be responsible and committed to his/her career growth